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Terms and Conditions

Return Policy
& Guarantee:

We value happy customers. If, at any time, for any reason, you are not satisfied with your purchase, please let us know, and we will do whatever we can to make it right. We will happily accept returns for exchange, credit, or a full refund (not including shipping). Sorry, but we cannot accept returns on special order merchandise. Please allow 30 days for refunds to be processed.

Special Orders:

Except in the case of manufacturers defects, special order items are non-returnable and non-refundable. Special orders cannot be cancelled once the item is under production. Please be sure that you have measured correctly before placing your order.

Back Orders:

There are sometimes unavoidable delays in restocking our most popular items. If it is important to you to receive an item right away, please contact us to determine if the item is in stock. Otherwise, we will ship back-ordered items to you as soon as we receive them.

International Orders:

We can ship most of our products to most countries, but there are some restrictions. Please contact us for specifics.
Also, be aware that you will be responsible for paying all customs duties imposed by your country when your package arrives. Please contact your local postal service for more information before placing your order.

Customer Service:

We have a 99% customer satisfaction success rate. We apologize in advance if you happen to be the 1%. Please contact us with any problems or concerns.